HP OfficeJet Pro 8710 Printer – Use SETUP Cartridges
TECH TIP: HP OfficeJet Printhead Cleaning: • HP OfficeJet Pro 8020 Printing Problems – ...
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If you install a standard HP 952 or high yield HP 952XL ink cartridge into your #HP #OfficeJetPro 8710 #Printer & observe the "USE #SETUP #CARTRIDGES " #error message on the display, typically "SETUP" cartridges will be required to #reinitialize the printer and will not allow use of HP OEM regular or extra large tanks, 3rd party aftermarket or refilled HP original ink cartridges to function.
The error may also be displayed if the #PRINTHEAD assembly is removed & replaced (i.e. #programming requirement). If the original 'SETUP' #cartridges are not available, it is possible bypass the lockout message by performing the following steps.
NOTE 1: Procedures may vary depending on regional location and by printer model version / software revision.
1. Navigate to the SUPPORT MENU by pressing the Return button 4 times in a row (Note: the Return button will not be illuminated but is located at the bottom left of menu).
2. Under SUPPORT MENU, scroll down to the SYSTEM CONFIGURATION MENU.
3. At SYSTEM CONFIGURATION MENU, select OK.
4. At the TRADE OOBE MENU, select OK.
5. At the TRADE SUPPLIES DISABLED MENU, select OK.
6. HP #OEM regular, aftermarket or refilled ink cartridges may now be used in the printer.
NOTE 2: In some cases, the SUPPORT MENU may not initially appear, you may need to first remove the ink cartridges, restart printer, then press the RETURN key four times. If this still does not allow access, then reinstall your used or standard ink cartridges and try again.
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For #HP952 #HP952XL #printer systems and associated #ink #cartridge #errors such as: “ cartridge #problem ”, " #Incompatible ", “ #Missing or #damaged”, " #Failure " “Ink #Cartridges Problem”, #Depleted or “ #Remove and #Reinstall the indicated cartridge” the #printer may #fail to #detect the cartridge’s electronic #smart #chip which is affixed to the rear side of #cartridge or the ink cartridge’s #plastic restraining #tab is not properly #locking the cartridge into the printer’s #PRINTHEAD assembly.
You should also inspect cartridge’s smart chip for ink residue or scratches – thoroughly clean surface with a damp cloth or towel.
It is possible that a newer version of HP printer #firmware may have been installed onto your printer and the cartridge chip or chips are now #locked #out. A new chip will need to be installed.
Supported HP 952/952XL Ink Cartridges
952 Black (#F6U15AN140)
952 Cyan (#L0S49AN140)
952 Magenta (#L0S52AN140)
952 Yellow (#L0S55AN140)
952 XL Black (#F6U19AN140)
952 XL Cyan (#L0S61AN140)
952 XL Magenta (#L0S64AN140)
952 XL Yellow (#L0S67AN140)
956 XL Black (extra high capacity)
Supported Printer Models:
HP OfficeJet Pro 7720 All-in-One Printer
HP OfficeJet Pro 7730 All-in-One Printer
HP OfficeJet Pro 7740 All-in-One Printer
HP OfficeJet Pro 8200 All-in-One Printer
HP OfficeJet Pro 8210 All-in-One Printer
HP OfficeJet Pro 8216 All-in-One Printer
HP OfficeJet Pro 8218 All-in-One Printer
HP OfficeJet Pro 8700 All-in-One Printer
HP OfficeJet Pro 8710 All-in-One Printer
HP OfficeJet Pro 8714 All-in-One Printer
HP OfficeJet Pro 8715 All-in-One Printer
HP OfficeJet Pro 8716 All-in-One Printer
HP OfficeJet Pro 8717 All-in-One Printer
HP OfficeJet Pro 8718 All-in-One Printer
HP OfficeJet Pro 8719 All-in-One Printer
HP OfficeJet Pro 8720 All-in-One Printer
HP OfficeJet Pro 8724 All-in-One Printer
HP OfficeJet Pro 8725 All-in-One Printer
HP OfficeJet Pro 8726 All-in-One Printer
HP OfficeJet Pro 8727 All-in-One Printer
HP OfficeJet Pro 8728 All-in-One Printer
HP OfficeJet Pro 8730 All-in-One Printer
HP OfficeJet Pro 8732M All-in-One Printer
HP OfficeJet Pro 8734 All-in-One Printer
HP OfficeJet Pro 8735 All-in-One Printer
HP OfficeJet Pro 8736 All-in-One Printer
HP OfficeJet Pro 8740 All-in-One Printer
HP OfficeJet Pro 8743 All-in-One Printer
HP OfficeJet Pro 8744 All-in-One Printer
HP OfficeJet Pro 8745 All-in-One Printer
HP OfficeJet Pro 8746 All-in-One Printer
HP OfficeJet Pro 8747 All-in-One Printer
HP OfficeJet 7740 All-in-One Printer
HP OfficeJet 8702 All-in-One Printer
HP OfficeJet 8715 All-in-One Printer
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NOTE 3: for observed print or image defects where one or more colors are missing, it is suggested to remove the PRINTHEAD (select printer models) and thoroughly clean nozzle and electrical contacts:
1. Wash the bottom of printhead under hot water.
2. Fill a bowl with 1/2 to 1 inch of cleaning solution and soak the printhead for few hours.
3. If necessary, use a syringe and to flush the printhead ports with cleaning solution or warm water.
4. To avoid future printing problems it is recommended to print on a regular basis such as twice a week; this will fire all print nozzles and avoid printhead clogging.
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TECH TIP: HP OfficeJet Printhead Cleaning: • HP OfficeJet Pro 8020 Printing Problems – ...
For more printer #servicing #tips refer to my other #Uncle #Hulka #Technical #Tips videos.