NEW ServiceNow CMDB Discovery demo | MID Server in ServiceNow AWS cloud ITOM and ITSM implementation

Опубликовано: 28 Сентябрь 2024
на канале: Global Mindset University
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☁️ The best demo on the Discovery feature in #Servicenow #ITOM Visibility application that provides IT with visibility into IT infrastructure and its changes.
☁️ Discovery uses agentless technology to discover physical and virtual devices such as laptops, desktops, servers (physical and virtual), switches, routers, storage, and applications, as well as the dependent relationships between them–both on-premises and in public clouds like Amazon Web Services, Google Cloud Platform, IBM Cloud and Microsoft Azure.
☁️ It also discovers Kubernetes clusters deployed in the cloud or on-premises environments. It thereby keeps the ServiceNow® Configuration Management Database (CMDB) current as changes occur continuously.
☁️ A guided setup enables IT to configure and launch Discovery in minutes by following simple steps. Once Discovery is set up, it identifies the applications, cloud resources, container clusters, routers, servers (physical and virtual), switches, etc.
☁️ Discovery also creates dependency views depicting how IT resources relate to one another. It provides a robust mechanism for change management, enabling change requestors to validate modification to Configuration Items (CIs) and update the CMDB.
☁️ Discovery runs on an on-demand or scheduled basis to help ensure the accuracy of the configuration item (CI) data underpinning ServiceNow applications across the enterprise.
☁️ IT can create custom patterns to explore any IP-enabled device and use simple classifiers to discover running processes.
☁️ ServiceNow also easily integrates with third-party applications and data sources to collect additional configuration information. When paired with ITOM Visibility's Service Mapping feature, Discovery provides the IT resource inventory and relationship data for automated service maps.
☁️ IT's valuing is faster service restoration from incidents, more effective root cause analysis, proactive problem resolution, lower-risk change execution, and, ultimately, better-informed business decisions.
☁️ MID Server demo: https://rebrand.ly/9oodxmh
☁️ Join this channel to get access to perks: https://rebrand.ly/f5z807o