Creating a Simple Workflow in Dynamics CRM
https://www.roseasp.com/hosted-dynami... This video shows how to create a simple workflow in Dynamics CRM, attached to a lead, that automatically creates an e-mail message, and an activity to track an initial phone call to the lead. Creating and using workflows in Dynamics CRM is really quite easy. You can create workflows for almost any entity in CRM. This is a real time saver that helps ensure consistent execution of business policies. Workflows can be executed automatically or manually. If you use CRM, you should check this out.