How to Upgrade SAP Backbone - Backbone connectivity 2020 - Prerequisites - Part 1
The support backbone is the infrastructure that SAP use to provide you with technical support. Your systems connect to the support backbone to exchange information, such as support incident data, maintenance planner data, and SAP EarlyWatch Alert data. Due to the increasing demand placed on the support backbone, SAP has updated the infrastructure so that SAP can continue to provide you with the support you require. As part of this process, the way in which systems connect to SAP has been redesigned to include the following changes:
●The HTTPS protocol is now used instead of RFC.
●A technical communication user handles the data transfer instead of generic users.
●There is no generic inbound interface.
●Applications send data asynchronously unless the data is sent manually.
To help you transition smoothly to the updated support backbone, the legacy infrastructure will remain in place until January 8, 2020.
What This Means for You:
As a result of the update, you need to ensure that your systems can continue to communicate with the support backbone after the legacy infrastructure is retired on January 8, 2020. The following systems are affected:
●SAP Solution Manager systems
●Focused Run for SAP Solution Manager systems
●ABAP systems with direct connectivity to the support backbone (that is, not via Focused Run or SAP Solution Manager), for the purpose of SAP Note download, or Service Data Control Center and EarlyWatch Alert.
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