ServiceNow System Administrator Training | How to Create Dashboards in ServiceNow (2025)
Creating Effective ServiceNow Dashboards and Reports: A Step-by-Step Guide
In this tutorial, learn how to build ServiceNow dashboards and data visualizations from scratch. Ideal for ServiceNow admins, developers, and business analysts, this video covers the entire process from navigating the platform analytics application to creating a demo incident management dashboard. Key topics include adding single score visualizations, configuring data sources, and setting up performance analytics. Don't forget to subscribe and check out the full ServiceNow tutorials playlist for comprehensive guides on administration, scripting, and analytics.
Unlock the full power of ServiceNow dashboards with this step-by-step guide! Whether you’re a ServiceNow admin, developer, or just getting started, you’ll learn exactly how to design, build, and customize dashboards that deliver actionable insights for your organization.
In this tutorial, you’ll discover:
How to set up your first ServiceNow dashboard from scratch
The most effective widgets and components to use
Tips for integrating Performance Analytics and custom reports
Real-world dashboard examples for IT service management
Best practices to make your dashboards visually engaging and user-friendly
Who is this for?
Perfect for ServiceNow administrators, IT professionals, business analysts, and anyone looking to master dashboard creation in the ServiceNow platform.
Timestamps:
00:00 Introduction to ServiceNow Dashboards
00:49 Getting Started with Platform Analytics
01:50 Creating Your First Dashboard
03:54 Adding Data Visualizations
06:25 Configuring Data Collection
09:55 Finalizing and Saving Your Dashboard
10:52 Conclusion and Next Steps
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To enhance your expertise, consider enrolling in live instructor-led courses and laboratories. These courses offer practical experience and access to labs, preparing you for real-world projects and positioning you as an expert in development or administration.
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