🤖 @Botpress + Airtable: Implement Ratings and Save Conversations 🚀 | @Jossslopez
In this video, we'll learn how to add a rating system to your bot using @BotPress and save both the rating and the entire conversation to Airtable. If you're interested in improving user interaction and measuring how well your bot is performing, this tutorial is perfect for you!
First, we'll see how to easily set up the user rating system, without unnecessary complications. I'll show you the basic steps to implement the functionality, and I'll also give you some ideas so you can customize it if needed. 😎
We'll also save the entire conversation the user had with the bot to Airtable. This is incredibly useful because when you receive a positive rating, it allows you to understand which aspects were appreciated. But if the rating is negative, you can analyze where in the conversation the user's satisfaction waned.
The advantage of using Airtable is that you don't need to be inside BotPress to manage these ratings or the conversation summaries. Everything is organized in Airtable, and anyone on your team can review it without touching your bot.
In short, automate and improve your bot's user experience with these simple integrations that will make your life easier. 😉
Don't miss the complete step-by-step guide. Let's get started!
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#botpress, #airtable, #automation, #JossLópez
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