Voice AI trying to say apple
This is one of the leading TTS platforms failing at saying ‘Apple’. I had the TTS generate a sentence, then trimmed the wav to just the word Apple. If it can't say apple, what else is it screwing up when your Voice AI agent speaks to callers?
The state of Voice AI is developers just hacking these Voice AI systems together with no appreciation of the final user experience.
"The code runs, let’s ship it! Why should I be bothered with what my users think?! I don’t have time to listen to calls! Who needs a boat that floats when we’ve got this bucket for bailing water?!"
Fortunately, for the real craftspeople, there is tooling that helps you see your agent’s problems and fix them.