What type of help guide should you create? When it comes to writing help guides, there is no one-size fits all solution.
To write clear digital guides that help end-users DO something, you need to choose the right type of article. Follow these guidelines to help you decide when you should create a how-to, checklist, or workflow article.
VIDEO CONTENTS
0:00 Introduction
0:53 How-to articles
1:11 Checklist articles
1:35 Workflow Article
1:57 Conclusion
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Digital Guide Makeover – https://connect.screensteps.com/webin...
ADDITIONAL RESOURCE
Free Digital Guide Checklist: https://connect.screensteps.com/digit...
ABOUT SCREENSTEPS
ScreenSteps is a knowledge ops solution that helps companies overcome training and performance challenges by solving their root problem — an inability to transfer knowledge efficiently to their employees.
We do this by providing software (a knowledge ops platform) and a system (Find & Follow). We also provide coaching and consulting services to help companies improve their knowledge operations, knowledge transfer, and employee training.
Learn more at: https://www.screensteps.com
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