Inside the Plumbing Industry: What New Sales Reps Actually Experience
Welcome back to Plumbing Around, sponsored by Temecula Winnelson!
In this episode, Scott Thornton sits down with new outside sales rep Michael “Freebird” Hays to talk about his journey through multiple industries — from sign spinning at 12 years old to building a career in sales.
Michael shares:
His unconventional career path and lessons learned
What surprised him about the plumbing and trades industry
The importance of culture, relationships, and responsiveness in sales
What it actually takes to earn trust from plumbers and business owners
His goals for growth, both professionally and personally
This episode is a real, unfiltered look at what it means to step into a new industry and build meaningful relationships from the ground up.
Whether you're in sales, the trades, or building a business, this one’s for you.
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