Using ML for Customer Retention by AI Product Managers - AI PM Community Session #47
Become an AI product manager:
https://www.productmanagementexercise...
In this session, participants delved into the technical intricacies of developing an AI-driven summarization model and predictive analytics for account managers in manufacturing firms to predict customer churn and make better decisions.
The session was led by Kevin Mai and Haritha Sama, both alumni of PM Exercise's 5th AI PM Learning Cohort.
If you wish to participate in our community sessions, we are offering our AI PM community sessions for free and open to the public every Saturday at 9:30 AM PST. Don't miss out on this incredible opportunity to grow in the AI product management field.
Visit the AI PM Community sessions page to learn more:
https://www.productmanagementexercise...
Become a world-class AI Product Manager!
Join our 4-week live online program with a small group of other product managers, learn the necessary concepts for navigating through the AI/ML space and being an effective PM, get year-round access to expert workshops, learning material, and coaching to help you become a great AI/ML product manager, and gain lifetime access to a community of high-caliber peers for networking and support in the AI/ML community.
Visit the AI/ML Product Management program to learn more:
https://www.productmanagementexercise...
Timestamps:
00:00:00 Intro
00:03:00 What is Customer Churn?
00:05:23 Advantages of AI in Business
00:09:00 The Data Domains of AI and ML
00:10:24 The Major Steps in a Data-based Solution
00:14:56 Machine Learning: Prediction and Forecasting
00:18:34 Machine Learning features
00:29:39 How to Leverage AI to Improve Customer Retention?
00:32:08 The Process of Data Preparation for AI ML Products
00:40:46 Who Can Afford a Machine-Learning Project?
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