How To Use Instant Restore for Duo Mobile (Android) | Recover Duo-Protected Accounts
Duo Mobile’s Instant Restore feature migrates your Duo-protected accounts (e.g. work, school) when you get a new Android device.
To use Instant Restore you must have previously backed up your Duo Mobile accounts to Google Drive. Additionally, your organization's Duo administrator must have enabled the Instant Restore feature. You must also have access to Duo Mobile on your old Android device in order to use Instant Restore to restore your Duo-protected account backup to your new device.
If you can't open Duo Mobile on your old device, for example, if your phone was lost or damaged, contact your Duo administrator to discuss your account recovery options.
In this video, we show you how to use Instant Restore for Android. To learn more about Instant Restore for Android, visit https://guide.duo.com/duo-restore#rec...
Need assistance recovering a third-party account such as Instagram or Facebook? Please see our resources for recovering third-party accounts: https://guide.duo.com/duo-restore#rec...
For Android users on older versions of the Duo Mobile app who cannot upgrade to the latest release, please see this video for Instant Restore for Duo Mobile: • 2020 - How to Use Instant Restore for...
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