Webex Calling Review
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Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a scalable cloud calling solution. Webex Calling is available on a complete ecosystem of devices, including the Webex App for desktop and mobile, Cisco IP phones, Cisco Desk devices, and Cisco Room systems.
Timestamps
00:00 Start
00:15 Describe how you use this product in your organization. What are the business problems the product addresses, and what is the scope of your use case?
00:43 Please provide some detailed examples of things that this product does particularly well.
01:00 Please provide some detailed examples of areas where this product has room for improvement.
01:09 On a scale of 1-10, how likely are you to recommend this product if asked by a colleague?
01:19 Please describe some specific scenarios based on your experience where this product is well suited, and/or scenarios where it is less appropriate.
01:39 What other Cisco Collaboration products, if any, have you combined with Webex Calling, and how have you benefited from this?
01:55 What other products like this have you used or evaluated?
02:14 What positive or negative impact has this product had on your overall business objectives?
02:38 What positive or negative impact has this product had on your overall business objectives?
02:55 Do you think this product delivers good value for the price?
03:00 Are you happy with this product’s feature set?
03:06 Did this product live up to sales and marketing promises?
03:13 Did implementation of this product go as expected?
03:19 Would you buy this product again?
03:25 Besides this product what other software do you regularly use?
03:32 How likely would you be to recommend them to a friend or colleague?
A de minimus incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement.