CRM Fundamentals Course (Prototyping/Product Management/UX Design)
CRM system is the most essential system for engaging with customers. It has a significant impact on a company's revenue and the level of maintaining customer relationships. Therefore, it has increasingly gained the attention of major companies worldwide. Among them, the SASS platform of companies like Salesforce has witnessed rapid development. However, building a customized CRM system offers numerous benefits, including greater flexibility and alignment with your business characteristics. Therefore, this course aims to teach you how to develop a CRM system from the ground up.
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