How to order a Catalog Item in Virtual Agent in ServiceNow (Best Practice)

Опубликовано: 20 Август 2026
на канале: Hardit Singh

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I made a video couple of years ago to order a catalog item using my own custom topic. But ServiceNow also has own OOB topic block which can be utilized as well to order the item. Here in this video, we will learn how can we leverage that block and set it up easily.

Variables supported:
https://docs.servicenow.com/bundle/to...

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00:00 - Introduction
00:42 - Demo
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Playlists:

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   • ServiceNow Flow Designer Tutorial

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ServiceNow Admin and Developer Training
   • Learn ServiceNow

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