Typically through messaging services, websites, or mobile apps, chatbots are computer programmes that mimic conversations with human users. Artificial intelligence (AI) and natural language processing (NLP) are used by chatbots to comprehend and reply to user inquiries. They can be utilised for many things, such lead generating, customer service, and tailored suggestions. In order to enhance customer experience and streamline procedures, chatbots are increasingly being employed across a variety of industries, including healthcare, finance, and education.
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