Contact Action Required Widget on NetApp Support Site.
This video shows how to validate a contact on the NetApp Support Site. When a contact does not login to Support Site or no case is created for a period of 6 months. Then the contact will reflect as Not Validated. If a contact is not validated, then any case created via AutoSupport will not flow end to end and might delay the support case actions. It will always advised to keep the contact validated to ensure there is no Support Impacts.
The Contacts with Support Admin role can only validate other contacts. If a user requires Support Admin role, use the below link to submit a request to upgrade their access:
https://mysupport.netapp.com/site/hel...
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#NetApp #NetAppAssist #NetAppKB DISCLAIMER: NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this video or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this video is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This video and the information contained herein may be used solely in connection with the NetApp products discussed in this video.