Multilingual support in Freshdesk. Real-time translation of all incoming and outgoing messages
Instant translation of emails and live-chats.
With Crowdin for Freshdesk, you can easily offer multilingual support to your customers. In the past, providing support in multiple languages was only feasible for large corporations with global offices or teams of multilingual agents. However, this extension allows you to instantly make your customer care team multilingual through the use of machine translation engines and seamless integration with Freshdesk. Your team won't need to rely on any external software to understand and respond to customer inquiries in various languages, and your clients can continue to communicate in their preferred language without any disruption. The integration process is quick and easy, requiring just a few clicks to set up.
To access the Freshdesk integration, visit https://store.crowdin.com/freshdesk-m... and click the Install button. If you have any questions or need assistance, you can talk to an expert by visiting https://l.crowdin.com/demo-request or emailing [email protected]. Our tech support team is available 24/7 to help you get your support multilingual.
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Crowdin is a cloud-based localization software (TMS) designed for teams and businesses that have multilingual websites, apps, games, and other customer-facing communications. With Crowdin, you can buy localization services from an agency or use machine translations and access professional translation tools like Translation Memory, Glossaries, and translation previews. All within a collaborative environment.