Magic Lessons – Simon Severino | STRATEGY SPRINTS
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Magic Lessons – Simon Severino | STRATEGY SHOW
The Customer Journey
#AskSimon 8
We work through the steps of the Customer Journey and fill in our FREE Template.
Links:
https://www.strategysprints.com/sales
Quote: “Stop wasting money on surveys! Test with 5 users instead” - Simon Severino
THE CUSTOMER JOURNEY STEPS (YOUR MICROSCOPE!)
STEP ONE - IDENTIFY THE MOST CRITICAL INTERACTION MOMENT (1:55)
STEP TWO - WHAT HAPPENS RIGHT BEFORE? (2:13)
STEP THREE - WHAT HAPPENS RIGHT AFTER IT? (2:20)
STEP FOUR - BUILD AND TEST (3:09)
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How to stop procrastinating? How to train prioritization skills? Which are the best productivity techniques to prioritize tasks and projects?
The STRATEGY SHOW is where entrepreneurs meet to discuss productivity tools, time management techniques and growth hacking with the most fascinating lead generation companies and their champions in marketing strategies, time to market and customer experience.
Your host, Simon Severino - [http://www.strategysprints.com/home/t...](http://www.strategysprints.com/home/t...)
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