Zendesk GitHub integration (2025): Connect Zendesk and GitHub bidirectionally
This video shows Exalate Classic.
For the latest version (Exalate Integration tutorials 2026)
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⚡ What's changed:
Unified management console (vs. node-based)
AI-assisted scripting with Aida
Script-based versioning & Rollback
Test Run to test integrations before hitting production
✅ What's the same:
Groovy scripting flexibility
Real-time bi-directional sync
Intra and Cross-company integration capability
Support and development are the two teams that need to collaborate closely and smoothly, but in a lot of organizations, there is still no specific strategy to keep them on the same page.
But you can integrate your Zendesk and GitHub instances and align disparate teams. Set up a Zendesk GitHub sync to resolve tickets faster, focus on solution delivery, and guarantee your customer satisfaction.
00:00 - Basic Intro and Set Up
02:16 - Basic and Script Mode Explanation
04:07 - Manual Sync vs. Automated
05:49 - Script Mode
09:19 - Creating Triggers
11:53 - How to Sync Statuses
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