Design@Large: Elizabeth Losh: A Horse Designed by Committee - Digital Rhetoric and Institutional Reform
Institutions are often presented as too large, too stupid, or too evil to design agile reform efforts or to participate in new forms of digital communication that supposedly favor individual autonomy and liberatory crowdsourcing that undermine existing structures of knowledge and power. Certainly traditional institutions, such as government agencies and universities, often fail as digital designers, and create websites, video games, social media platforms, and other interactive systems that are fundamentally flawed. But these failures present important opportunities for asking useful research questions about digital design and for explicating questions about conflicting values in digital culture and the continuing need to invest in common infrastructures.