16 May 2023: Office Hours/Ask Us Anything with John NA Brown
Any tips on how I can frame the projects I have done in which the designs I made will not only help users but also help achieve business goals? Some of my work contains personal projects and hackathons.
Do you recommend presenting failure stories as well? For example, if the product was sunset, or the work did not ship. How can we present this well?
Is it normal for the marketing team at a product company to have direct influence over the look and feel of the product? What could be their reasons for doing so?
Lately I've been thinking about openness vs agreeability. Are we sometimes confusing the two?
Are you familiar with “crazy 8s”? It’s a type of design exercise held in a workshop setting, what is your opinion of them?
How have you all been using AI for your UX work?
My current company is now starting to hold workshops to brainstorm solutions for critical problems. They get a bunch of people in a room to sketch solutions and then vote on them. Any tips on how to navigate this?
There’s a strong desire to mobilize many designers to design to solve the same problem. What’s your opinion on this? Is it more effective to tackle problems collectively? Specifically with a disproportionate ratio of designers to researchers (7 designers, 1 researcher)
I'm currently working in a startup and I've done everything, designed and research every feature, and we are currently waiting for development. what should be my next step?
One of my clients kept insisting on changing the flows and interactions in the app we designed for them that I know will ruin UX. The reason they wanted the changes to be done is because they SUDDENLY realised some things are not feasible (even after confirming and approving all the wireframes and running 7 feasibility workshops). In the end, after rounds of fighting with them, we did the changes because the client was about to stop the work altogether. I still feel bad for it. Was a good decision? I don't think so. But all the fighting took so much mental effort from my side. Any thoughts on this please?
It's being said that it's important for researchers to develop a POV (Ari Zelmanov says this often). How do we manage to develop a POV based on our research but still avoid jumping to solutions? As a researcher, especially during exploration, it's a daily challenge for me to keep stakeholders away from solutioning.
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