Executive Spotlight with Jeff Sterns of CarChat24
In this AutoSuccess Executive Spotlight, Jeff Sterns shares his insights on the necessity of chat services for car dealerships. Sterns emphasized that dealerships implementing chat on their websites can increase leads by 40-60% without cannibalizing other lead sources such as phone calls or form submissions. This is crucial because most dealership websites fail to engage the vast majority of visitors, capturing only about 5% of the traffic through traditional contact methods.
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