SAP C4C Training Demo Video | SAP C4C Online Course - SAP NETIZENS
Reach us:
Mobile: +91 8121 020 666
Email: [email protected]
http://www.sapnetizens.com/sap-c4c-on...
Description: SAP C4C Online Training is one step advance than SAP CRM module. SAP C4C Training can be seen as unique combo of browser based Silver light UI, JAM,HANA.
SAP C4C Training Introduction:
SAP Cloud for customer training comes with pre-packaged integrations to SAP CRM and SAP ERP, social features and mobile interfaces. SAP C4C Online Training can be seen as a unique combo of browser based Silver light UI, social features of JAM, SAP HANA, and set of iOS and Android mobile applications and SAP PI as optional choice.
SAP C4C Online Training Course Content:
TOPIC 1
what is SAP Cloud for Customer
SAP C4C Online Training Design Principles
SAP Cloud for Customer Sales Processes
Social Collaboration and Social Selling
Customer Service Basics
Analytics,Mobility and Email Integration
Integration with SAP ERP
SAP Cloud Project Methodology
Business Value of SAP C4C Online Training
SAP Customer References
TOPIC 2
Integration of C4C & ECC In-Depth and Hands-on
Business Case Hands-on
Partner channel Management
CPM integration with SAP C4C Online Training
External pricing
Groupware integration
C4C End to End Field Service Management with MRS
Integration between SAP Hybris Marketing & SAP Cloud Customer
JAM integration work pattern scenarios with SAP C4C Online Training
CIT and SMS and ERMS
Course Objectives for SAP C4C Online Training:
After completing this course, you will be able to:
Run an SAP C4C Online Training using SAP best practices
Create an organization structure enabling customers to use the solution to meet the needs of their business
Migrate data into the solution and troubleshoot migration issues
Translate customer business needs to best practice business scenarios
Set up and configure the solution to manage business processes including sales,
Marketing, service, and social
Describe the integration scenarios available with SAP C4C Online Training
Adapt and extend the solution to meet customer-specific needs
Configure and use the mobile features of SAP Cloud for Customer
Demonstrate the reporting capabilities of the solution
Course Overview of SAP C4C Online Training:
Introduction to SAP Cloud for Customer
Starting the Project
Organizational Structure
User Management
Fine Tuning
Data Migration
Integration
Notification and Workflow
Personalization and Extensibility
SAP C4C Online Training Reporting
Mobile
Mashups
Solution Walkthrough and Test Plans
Wrapping Up the Project of SAP C4C Online Training
About SAP Cloud for Marketing :
Marketing Funds: Used to assign and track both marketing budgets planned for and the actual marketing spending
Campaigns: Cover all measures within the campaign management process (e.g. channel determination, assignment of forms and target groups, campaign execution and response tracking
Target Group: Used to define subsets of customers or prospects to be addressed in a campaign to target the right customers or prospects for each campaign.
E-Mail Execution: Direct E-Mail campaigns send personalized HTML e-mail messages directly from the SAP Cloud for Customer system to each account or contact of the assigned target group .