How to Set up Jira Service Management Demo Migration | Jira Import Tutorial

Опубликовано: 21 Апрель 2026
на канале: Help Desk Migration
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https://help-desk-migration.com/jira-...

Planning a help desk data transfer? This video walks you through a Jira Service Management import using the automated Migration Wizard. You’ll learn how to prepare your workspace and run a Jira Service Management demo migration before going live.

We cover everything from how to migrate to Jira, set up users, increase attachment size limits, and enable public sign-up to transfer contacts. Then, we dive into using the Jira Import Wizard to connect your source and import to Jira Service Management.

See how to map agents, match ticket fields, and apply Jira migration options like tagging and skipping attachments. This tutorial also explains the Jira pre-migration checklist, how to review demo results, and when to proceed with the full transfer.

Whether you're exploring Jira external system import or learning how to bulk import issues into Jira, this video will guide you through your Jira migrations with ease.

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⌛ VIDEO CHAPTERS

00:00 - Introduction
0:09 - Pre-migration steps on Jira Service Management
0:26 - Sign in to your Migration Wizard or create an account.
0:35 - Connect your source and target solutions.
0:52 - Pick up a Project to connect Jira Service Management.
0:56 - Select the data you want to import.
0:58 - Match agents.
1:06 - Map tickets and articles route.
1:28 - Pick up automated options.
1:45 - Run your Free Demo Migration.

Read more: https://help-desk-migration.com/help/...

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📜 VIDEO SCRIPT

Help desk data migration can be done easily with the automated migration service. So, let's go through the preparation steps and Jira Service Management Demo migration.

To prepare for data import to Jira, you need to:
Set up the corresponding users on Jira
Create matching custom fields
Increase the size limit of attachments users can add to requests.
Enable the Public sign-up settings to migrate contacts

Now, let's move on to Demo Migration.

First, create an account with Migration Wizard or sign in with the existing one.

Then choose your source platform. To connect your current help desk, you need to fill in the required credentials or sign in with your source account.

Afterward, connect Jira Service Management as your target platform - you should provide your URL, user name, and API Token. Then, choose the Issue the project where you are going to import data.

Now, pick the records you want to transfer. Then match agents' profiles - click on Match items to map agents. Finally, you can also choose a default agent.

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📡 DISCOVER MORE

Ready to migrate? Follow this link: https://app.help-desk-migration.com/
Read more about data migration, help desk systems news, and useful guides on our blog: https://help-desk-migration.com/blog/
Unfamiliar with the data migration process? Check out this detailed guide on data migration with the Help Desk Migration service: https://help-desk-migration.com/how-i...
Want to know the price of your data migration? Go here: https://help-desk-migration.com/pricing/

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📱 FOLLOW US

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Twitter:   / hdmigration  
LinkedIn:   / help-desk-migration  

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🎯 WHAT OUR SERVICE DOES?

Help Desk Migration is an automated migration service that transfers data between numerous help desk software including Zendesk, Freshdesk, Freshservice, Jira Service Management, ServiceNow, Salesforce, Hubspot, and more. Also, you can import data to a help desk platform from any source: email provider, CSV, or database.

Whether you run a large enterprise or have a small business, the service enhances both small help desk migrations and complex multi-workload projects. Help Desk Migration imports tickets, contacts, organizations, tags, and attachments without downtime, coding, and hustle.

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🔒 PRIVACY POLICY

You can view our full privacy policy here: https://help-desk-migration.com/priva...

If you have any further queries, feel free to reach out to us at +1-888-866-7471 or via [email protected]

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