Advice from The VP of Client Success at Havas People, Ofira Ashtamker for Client Servicing Industry
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In this video:
Ofira Ashtamker shares practical advice for client servicing professionals on handling last-minute changes from clients. She explains how teamwork between client servicing, design, and creative teams can help address client requests effectively while maintaining the quality and intent of the work.
Highlights of the Supersession:
Real-life example of handling last-minute creative changes.
The importance of collaboration among the design, copy, and client servicing teams.
Steps to convince clients about feasible changes and explain why certain changes might not be ideal.
Emphasis on teamwork and presenting a united front to ensure client satisfaction.
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