Episode 16 - How retailers are changing how they orchestrate their business to keep ahead of changi
We are all witnesses to the way retailers are having to adapt their approaches to keep us happy.
On Episode 16 of AiTalks we are joined by the very experienced Suresh Govindasamy
from IBM’s global system integrator, TCS.Talking with Kylie Jones and Tim Hillman from the IBM UK&I supply chain team, Suresh goes under the covers of how retailers are tackling the transformation of business models to remain competitive both during the pandemic but into the future. Suresh shares his extensive experience of supply chain to discuss how retailers are working with the IBM Sterling platform to ensure they have end to end insight to all aspects of a very fast moving industry where customer fulfillment is accelerating. A really interesting chat about how the fail fast mindset is becoming vital for an industry that is catching up fast with others who adopt agile thinking to validate change in a speed never known previously.