In this video we discuss How to Opt Out from Amazon Refurbishment.
The FBA Furbishing Service provides FBA sellers with the opportunity to return customer returned units to sellable status when the units are in new and sellable condition but require low-touch refurbishing activities such as polishing, re-adjustment or packaging before they can be sold again as new.
For example, if a customer returns a product where the packaging is damaged, or if the product shows signs of having been tried on but it's otherwise in new condition, FBA will evaluate the unit and perform repackaging, cleaning or re-adjustment services (such as poly-bagging, bubble-wrapping, boxing and polishing).
If you choose to opt out of this service, the returned units will be moved to your unsellable inventory and will require removal or disposal at your expense.
Not all products are eligible for the FBA Furbishing Service and not all furbishing activities are available in every fulfilment centre. The FBA Furbishing Service will evaluate each unit on a case-by-case basis to determine whether it is suitable for the refurbishing activity that is available in the respective fulfilment centre.
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