Is Audience Loyalty Dead? – Chris Mitchell – Virtually Anything Goes Podcast
In a world awash with content, vendors, innovation, and budget pressure we ask the question “Is Audience Loyalty Dead?”. Renowned customer success expert Chris Mitchell joins Lev Cribb to explore a variety of angles, new developments, and foundational truths of customer success.
Can companies stay competitive and serve their customers through quality alone? Or is a wider scaled approach better suited long-term? What makes an audience loyal and can audience loyalty be planned by design?
In this episode of the Virtually Anything Goes podcast, host Lev Cribb talks to global Customer Success leader Chris Mitchell about these questions and more. Chris has built and lead Customer Success organisation for a variety of leading companies. He now acts as a strategic advisor and is the Co-Founder of the Customer Success Leaders Institute
Also check out our related article “First Serve, then Scale: How To Successfully Grow Your Webinar Audience”: https://madetosee.com/first-serve-the...
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