Nuance Communications Gets Customer Advocacy Working
Nuance, famous for making voice work such as speech technologies that help companies offer superior customer service experiences, it wanted to reach board-level decision-makers and those responsible for customer experience – in addition to its fan base of contact centre professionals. Listen to how Nuance has worked with its customer advocates in the Financial Services, Telco & Utility sectors – coupled with digital thought leadership featuring customer advocates on ‘the Evolution of Customer Experience’
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