Best Practices in Conversational AI | L3-AI 2021
Best practices in conversational AI" - Having seen 90 billion chatbot and voice messages over thousands of conversational interfaces and use cases, Arte will discuss best practices in developing conversational AI including how to get started building NLP models, build vs buy, the role of context and personalization, handling fallbacks, integrating with 3rd party systems, and testing, measurement, and iterating.
Speaker:
Arte Merritt leads partnerships for Conversational AI at AWS. He is a frequent author and speaker in the conversational AI space. He was the co-founder and CEO of Dashbot which he led to 20,000 customers, 90B messages processed, and multiple acquisition offers. Previously he founded Motally, a mobile analytics platform he sold to Nokia. Arte has more than 20 years of experience in big data analytics. Arte is an MIT alum.
#conversationalAI #enterpriseai #aichatbot #l3ai
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