How to engage with customers | Uber Eats
Learn how to effectively engage with your customers on Uber Eats! Explore your customer data here: https://merchants.ubereats.com/manager
In this video, we'll show you how to interact with your customers, gain valuable feedback, and build lasting loyalty for your restaurant.
Here's what you'll learn:
Navigate to the Customers tab in Uber Eats Manager from your homepage.
Use the Customer Groups feature to understand more about your customers, categorized into new, returning, and lapsed groups.
Access detailed information on menu conversion, new customers, and customer retention from the Classic Data tab.
Reply to customer reviews directly from the Feedback tab, ensuring your responses are visible as push notifications, in-app banners, and in your storefront.
Message customers about order issues, cancellations, or to send offers, enhancing their experience with your restaurant.
Engaging with your customers can lead to more feedback, higher satisfaction, and increased loyalty.
Log into Uber Eats Manager and start engaging with your customers today!
#UberEats #CustomerEngagement #RestaurantSuccess #CustomerFeedback #BuildLoyalty #BusinessTips
Don’t forget to like, comment, and subscribe for more tips on enhancing your business!
Learn more about Uber Eats: https://1eb4.short.gy/aYXNxS
SUBSCRIBE: / @ubereats
About Uber Eats:
Order from your favorite restaurants and convenience stores, online or with the Uber app. The restaurants will prepare your order, and a nearby delivery person will deliver it to your door. We reimagine the way the world moves for the better. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Connect with Uber Eats:
Deliver with Uber Eats: https://t.uber.com/ciGG7Y
Order food with Uber Eats: https://t.uber.com/m66ELv
Join Uber One: https://1eb4.short.gy/TjpE23
Follow Uber on TIKTOK: https://t.uber.com/we6XDR
Follow Uber Eats on INSTAGRAM: https://t.uber.com/3cPzYj
Follow Uber Eats on TWITTER: https://t.uber.com/dgQ2O1
Like Uber Eats on FACEBOOK: https://t.uber.com/kqNLri
How to engage with customers | Uber Eats
/ ubereats