In this video, you’ll learn how to configure a Decision Matrix in Salesforce Omnistudio using multiple input parameters and return multiple output values dynamically inside an Integration Procedure.
We’ll build a practical use case where inputs like ProductCode, Color, and Name are passed into a Decision Matrix, and based on the matching conditions, the matrix returns outputs such as Price, Discount, and Category.
This tutorial covers the complete end-to-end flow including Set Values, Decision Matrix Action configuration, and Response Action setup.
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TIMESTAMPS:
00:00 Introduction
00:20 Understanding Multiple Inputs & Outputs
02:20 Create Decision matrix with multiple input/output
07:40 Create Integration Procedure
10:10 Pass multiple value
14:30 End-to-End Demo
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Playlists:
SALESFORCE FLOWS PLAYLIST:
• FLOWS
OMNISTUDIO PLAYLIST:
• BUSINESS RULES ENGINE || OMNISTUDIO
SALESFORCE OUT OF THE BOX PLAYLIST:
• SALESFORCE OUT OF THE BOX
SALESFORCE APEX TRIGGERS PLAYLIST:
• APEX TRIGGERS
SALESFORCE AGENTSTUDIO PLAYLIST:
• AGENTFORCE
SALESFORCE DATA CLOUD PLAYLIST:
• DATA CLOUD
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@SalesforceAIChampions
@pariplabpal
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#salesforce #omnistudio #vlocity #salesforcedeveloper #salesforceadmin #decisionmatrix #integrationprocedure #crm #automation #salesforcetutorial