In this webinar we talk about how CMDB synchronization provides a configurable mechanism to keep data in the ServiceNow CMDB. We also will walk through the set-up connections to enable you to control the data being sent to CMDB with filters, setup blackout windows, control synchronization, enrich CMDB data with customization.
Key takeaways:
Setting up Prerequisite from Discovery Side and Service Now Side
Setting up and Testing the Connection
Accessing Service Now
Customization and Troubleshooting