In this video, the instructor talks about three important concepts in user research: user stories, user journey maps, and user flows.
Available templates below:
Slides: https://www.figma.com/proto/FAQKWDaDH...
User story template: https://www.figma.com/community/file/...
User journey map template: https://www.figma.com/community/file/...
User flow template: https://www.figma.com/community/file/...