How to Create a Custom Modal in ServiceNow UI Builder | Service Operations Workspace Tutorial ✔️
In this tutorial, we demonstrate how to create a custom modal in ServiceNow using UI Builder inside the Service Operations Workspace.
You will learn how to build a custom tab, design a modal interface, add form inputs and update incident fields directly from the modal window.
This step-by-step tutorial is ideal for ServiceNow developers who want to customize the Service Operations Workspace and build better UI experiences.
What You Will Learn:
✔️ How to create a custom tab in Service Operations Workspace
✔️ How to build a custom modal using ServiceNow UI Builder
✔️ How to add stylized text and containers for better UI layout
✔️ How to configure a button that opens a modal
✔️ How to add input fields (Short Description & Description)
✔️ How to add select fields (Channel & Category)
✔️ How to style components using Flexbox containers
✔️ How to update incident fields directly from the modal
Technologies Used:
✔️ ServiceNow
✔️ ServiceNow UI Builder
✔️ Service Operations Workspace
✔️ Custom UI Components
✔️ Incident Management
✔️ About DSS
Digital & Software Solutions (DSS) helps organizations implement and optimize ServiceNow solutions for automation, workflow management and digital transformation.
🌐 Website: https://dss.bg/