Asterisk Call Centre Reporting
"Within the Asterisk ecosystem, solutions have evolved from the rich data source on queues and core data records that have enabled third parties to develop an entire business on the reporting." David Duffet, Director Worldwide Asterisk Community
"Because Asterisk is open source there are companies such as Loway, that have built a very powerful queue reporting package that's well known with the Asterisk community" Billy Chia, Marketing Lead for Respoke at Digium