Build Customer Support AI Agent with LangGraph |
Building an Intelligent Customer Support Agent with LangGraph
This video is in collaboration with @nirdiamant4409. Here is the link for the repo, please do checkout.
https://github.com/NirDiamant/GenAI_A...
Overview
This tutorial demonstrates how to create an intelligent customer support agent using LangGraph, a powerful tool for building complex language model workflows. The agent is designed to categorize customer queries, analyze sentiment, and provide appropriate responses or escalate issues when necessary.
Motivation
In today's fast-paced business environment, efficient and accurate customer support is crucial. Automating the initial stages of customer interaction can significantly reduce response times and improve overall customer satisfaction. This project aims to showcase how advanced language models and graph-based workflows can be combined to create a sophisticated support system that can handle a variety of customer inquiries.