FAQ:Why only indoor camera Q5 fail to connect my WiFi?
How to solve the configuration of Wansview camera Q5?
1. Please kindly confirm your WiFi is 2.4G, 5G WiFi is not supported.
2. If it's 2.4G WiFi, please follow the video to set up the camera via phone hotspot, then you will be notified to upgrade the firmware version on app after set up successfully.
(PS: please do not disconnect the camera and network during the upgrade process)
3. After the upgrade is finished, please press the reset button with 5s to factory setting and then set up with your 2.4G WiFi.
Feature of the Wansview 1080p dome camera Q5:
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[Full 1080P HD Pet Camera& Works Alexa Echo Show]
[Accurate motion detection]
[Local record and cloud storage]
[Two-way audio& night vision]
[ Warranty & Customer service]
Where to buy? (Click website product links-buy on amazon-choose your country)
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Wansview Q5:
https://www.wansview.com/q5
https://www.wansview.com/q5_black
Wansview 2K W7 2pack:
https://www.wansview.com/w7_2pack
Wansview 2K W7
https://www.wansview.com/w7
Wansview W9 White:
https://www.wansview.com/w9
Wansview W9 Black:
https://www.wansview.com/w9black
Wansview 2k G6 5G
https://www.wansview.com/g65g
Wansview 2k G6 2Pack
https://www.wansview.com/g6_2pack
Wansview 2k G6 1Pack
https://www.wansview.com/g6
Wansview Pet feeder P1:
https://www.wansview.com/automatic_pe...
Wansview solar panel
https://www.wansview.com/solar_panel
Wansview solar/battery powered camera B4:
https://www.wansview.com/b4
Wansview webcam
https://www.wansview.com/webcam_101
Wansview Q7 2Pack:
https://www.wansview.com/q7_2pack
Wansview 2K Q7:
https://www.wansview.com/q7
Wansview Q6
https://www.wansview.com/q6
Wansview K5-4Pack:
https://www.wansview.com/K5_4pack
How to Contact us?
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USA: [email protected], Tel:+1 3236863288 (6:00pm-3:00am PST)
UK: [email protected]
France: [email protected]
Germany:[email protected]
Italy: [email protected]
Spain: [email protected]
Japan: [email protected]
Influencer Cooperation Email:
[email protected]
[email protected]
Product testing program:
https://www.wansview.com/testing
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Wansview Website: https://www.wansview.com