How to Set Auto Reply Massages in Whatsapp Business App.
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To set auto-reply messages in the WhatsApp Business app, follow these steps:
Download and install the WhatsApp Business app from your device's app store (if you haven't already).
Open the WhatsApp Business app and go through the initial setup process, including verifying your phone number.
Once you're logged in, tap on the three-dot menu icon in the top-right corner of the screen.
From the menu, select "Settings."
In the Settings menu, tap on "Business settings."
Scroll down and select "Away message."
On the "Away message" screen, you'll see an option to enable auto-replies. Toggle the switch to enable it.
To set an auto-reply message in the WhatsApp Business app, follow these steps:
Open the WhatsApp Business app on your device.
Tap on the three-dot menu icon in the top-right corner of the screen.
From the menu, select "Settings."
In the Settings menu, tap on "Business settings."
Scroll down and select "Quick replies."
On the "Quick replies" screen, you'll see a list of pre-set quick replies. Tap on the "+" icon to create a new one.
In the "Add new quick reply" screen, enter the shortcut for your quick reply in the "Shortcut" field. This is the keyword you will type to trigger the auto-reply.
In the "Message" field, enter the text of the auto-reply message you want to send when the shortcut is used.
Once you've entered your auto-reply message, tap on the checkmark icon to save it.
You can create multiple quick replies for different scenarios by repeating steps 6-9.
To use a quick reply, simply type the assigned shortcut keyword in the chat and the auto-reply message will appear as a suggestion. Tap on it to send the message.
If you want to modify or delete a quick reply, go back to the "Quick replies" screen and tap on the quick reply you want to edit. Make the necessary changes and save them or tap on the trash bin icon to delete it.
That's it! You have successfully set up auto-reply messages using quick replies in the WhatsApp Business app. These quick replies can save you time and provide quick responses to common inquiries or messages.
Tap on the "+" icon to create a new auto-reply message.
In the "Add new away message" screen, you can set up your auto-reply message. You can enter the text of the message, customize the greeting, and choose the time duration during which the auto-reply will be active.
Once you've entered your auto-reply message, tap on the checkmark icon to save it.
You can create multiple auto-reply messages for different scenarios or time periods by repeating steps 8-10.
To disable or modify an auto-reply message, go back to the "Away message" screen, and you'll see a list of your existing auto-reply messages. Tap on the message you want to modify or disable, make the necessary changes, and save them.
That's it! Now, whenever someone sends you a message while your auto-reply is active, they will receive the pre-configured message automatically. Remember to keep your auto-reply messages concise and informative to provide a good experience for your customers.