FLOW18: CUSTOM ERROR ELEMENT IN FLOW TO BLOCK ACCOUNT DELETION ||
In this video, we’ll walk through how to prevent deletion of active Account records in Salesforce using a Record-Triggered Flow with the Custom Error element.
You’ll learn:
✅ How to create a Record-Triggered Flow for the "Before Delete" scenario
✅ Using the Custom Error element to stop deletion when the Active__c field equals "Yes"
✅ How to display user-friendly error messages with a Custom Label for easy maintenance
✅ Best practices to keep your org clean and prevent unwanted data loss
Why this matters:
Blocking the deletion of active accounts ensures important customer data is preserved, reduces accidental data loss, and keeps your CRM data trustworthy.
Flow Highlights:
🔹 Trigger: Before Delete on Account
🔹 Condition: Active__c = 'Yes'
🔹 Action: Custom Error Element using a Custom Label message
🔹 Output: A clear error message shown directly to the user during deletion attempt
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