Fix Creator Persona Error: Add Your OpenAI API Key in Pathways
In this quick NeoWorlder FAQ video, we explain a common issue users may run into when trying to create their Creator Persona.
If you receive an error during Creator Persona setup, one possible reason is that your OpenAI API key has not been added to your Commercial Account pathway yet.
Your Creator Persona needs access to an OpenAI API key so NeoWorlder can connect the persona to the AI model powering its conversations and setup process.
In this video, we show where to go in NeoWorlder to add your OpenAI API key, how to save it to your Commercial Account, and why this step needs to be completed before creating your Creator Persona.