In this replay of the "Ticket Clustering of Service Ticket Intelligence Community Call" held on June 15, 2021, we introduce the new feature of Service Ticket Intelligence - Ticket Clustering. You will first get to know the feature in detail, its data science details, the potential use cases with value, followed by a demo.
Visit SAP Community to learn more about Community Calls: http://sap.to/6058yPWHe
Speaker: Haodan Yang
Job title: Product Manager SAP AI Business Services
Link to SAP Community Profile: http://sap.to/6050yPWHg