ServiceNow Azure DevOps Integration (2025): How to Set up an Advanced Two-way Sync
This video shows Exalate Classic.
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⚡ What's changed:
Unified management console (vs. node-based)
AI-assisted scripting with Aida
Script-based versioning & Rollback
Test Run to test integrations before hitting production
✅ What's the same:
Groovy scripting flexibility
Real-time bi-directional sync
Intra and Cross-company integration capability
Connect ServiceNow and Azure DevOps such that your development and customer service teams are aligned and have full visibility of important information. Sync custom fields, statuses, correlation details, and more.
Exalate allows you to set up a tailor-made bi-directional ServiceNow Azure DevOps integration. You can craft the sync rules based on your needs and set granular-level automation for data exchange.
Sync any ServiceNow entities (default or custom). The most popular fields users sync are Incidents, Problems, Change requests, RITM, and Catalog tasks.
Sync any Azure DevOps work items
00:00 - Intro
01:05 - Installation
2:35 - Create connection
3:01 - Basic mode
7:58 - Create triggers
09:31 - Script mode
12:36 - Triggers in detail
21:04 - Documentation and Aida, our AI
📗 A step-by-step ServiceNow Azure DevOps integration guide: https://bit.ly/3U2c4mC
💡Need help installing Exalate? Check out this playlist: • How to Install Exalate Classic (2025)
📆 Want to see if Exalate is the right fit for your use case? Book a free call with our integration engineer: https://bit.ly/49leUrk
✅ Check out the most recent tutorial updates here: • Exalate Classic Integration Tutorials (2025)
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