I'll show you how to set up email piping in WHMCS. I've had several web hosting businesses in the past but that was years ago so I had to go through the trials and errors of getting email piping set up in WHMCS again. I made this tutorial to help you save some time and frustration.
A few quick tips discussed in the video:
Make sure your pipe.php is chmod to 755 so it can execute. Otherwise, you will get a bounce back email.
Make sure to enable your admin user to be able to see the tickets in WHMCS
Do not send a test email using your admin email address. Otherwise, it will show up in the Ticket Mail Import Log but not in your Tickets dashboard
I recommend sending out a press release to announce the launch of your web hosting business and be sure to check out this free eBook that I wrote on how to get to the top of Google for your business: http://pressreleasejet.com/dominate-g...
I hope this has helped and best of luck with your new web hosting business!