Creating a shared email box will allow multiple individuals to see shared emails, for example, [email protected]. You can assign an individual as "read-only" or "read and respond" dependent on your needs. At the end of the video, we will explore using a shared email to create tasks.
Table of Contents:
00:00 - Introduction
00:32 - Open the Admin Center
00:53 - Exchange Admin Center
01:00 - Mailboxes
01:05 - Add a shared mailbox
01:27 - Add users
02:02 - Create automation