How does a scrum master handle underperforming team members?

Опубликовано: 26 Апрель 2026
на канале: Growing Scrum Masters
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In a traditional #projectmanagement environment, the #projectmanager carries a lot of authority and actively drives outcomes. In some cases, they even have the power to hire and fire as is appropriate.

A #scrummaster does not have any authority nor are they able to act as a line manager in any circumstance. Instead, they build trust, influence, and grow relationships as a way of getting things done and helping to create an environment where everyone on the team can excel.

So, what do they do if certain individuals are consistently underperforming? How can a #scrummaster help coach or mentor those individuals back to where they need to be?

In this short video, John McFadyen talks about the role of a #scrummaster in fostering high-performance, and what steps they can take to address problem areas within the team environment.

About John McFadyen

If you are interested in becoming an agile coach and value mentored, coach-driven skills development in your journey to mastery, visit our Growing Scrum Masters page on https://www.growingscrummasters.com/

If you like the idea of becoming a scrum master and want to achieve internationally recognised and certified accreditation as a scrum master, visit our Certified Scrum Master (CSM) course page on https://www.agilecentre.com/courses/s....

If you are already a scrum master and want to upskill to a more advanced level of knowledge and agile coaching capability, visit our Advanced Certified Scrum Master (A-CSM) course page on https://www.agilecentre.com/courses/s....

If you have several years’ experience as a scrum master and want to validate and certify your professional skills, visit our Certified Scrum Professional Scrum Master (CSP-SM) course page on https://www.agilecentre.com/courses/s...

For more information on John McFadyen, connect with John on LinkedIn at   / johnmcfadyen  .

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