Making Our Virtual Assistant with Python | Understanding Virtual Assistants vs Chatbots | Part 1
Understanding Virtual Assistants vs Chatbots
In the world of AI – Chatbots and Virtual Assistants are two famous words that are used interchangeably too often even though they mean two different things.
Chatbots are programs that are designed to engage with customers in human-like conversations. Thus, chatbots are deployed by businesses to interact with customers (or prospects) and offer assistance around the clock. Chatbots are intelligent enough to sense the context of the conversation and execute the proper bot flow. However, chatbots cannot find answers or perform a set of activities on their own. On the other hand, Virtual assistants (also popularly known as intelligent virtual assistants or intelligent personal assistants) are online personal assistants that help people with their day-to-day activities such as managing their email, scheduling meetings, etc.
Popular virtual assistants include Amazon Alexa, Apple’s Siri, Google Assistant, and Microsoft’s Cortana. A Virtual Assistant can crawl through existing resources and offer assistance for a wide range of requests. In this video, we will understand the Differences between Chatbots and Virtual Assistants in detail.
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