Selling, Shipping and How to Support your Windows IoT Enterprise Devices
After you start Selling and Shipping your Microsoft Windows IoT Enterprise Devices, what are your options for Support? In this video, I cover the different levels of support that Arrow can provide in order to assist you as the OEM in supporting your IoT Devices.
0:44 What does it mean to "support the device?"
1:01 What happens if they call you with a problem you don’t know how to fix?
1:39 Three different levels of support through Arrow, first level is me, Ken Marlin.
2:05 Level 2
2:42 Level 3
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