How to filter groups in ServiceNow
Not all ServiceNow tasks should be assigned to all groups. Learn how Group Types, Reference Qualifiers, and Dictionary Overrides come together to ensure you ONLY present the appropriate groups to assign a task to in ServiceNow
CHAPTERS
00:00 - What is a ServiceNow Group Type
00:42 - How Group Type is used in Reference Qualifiers
01:14 - Creating your own ServiceNow Group Type
01:50 - Creating a Dictionary Override for Reference Qualifier
02:38 - Your ServiceNow Group Assignment is now AWESOME
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