Human Empathy in Gen AI-Powered Customer Support
In this session, Christopher Brooks, a top CX influencer, founder, and host of the renowned podcast 'CX Superheroes, will share insights and strategies for managing the rising customer expectations in today's AI-driven era. With AI breaking boundaries, customers expect service providers to deliver nearly impossible feats. Chris will dissect this challenge and offer strategies to handle these evolving queries.
Full video here - • Webinar - Managing Customer Expectations i...
Listen to his podcasts here - https://open.spotify.com/show/0BUUZyk...
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